Yango is a convenient application designed for urban travel, aiming to provide users with a simple and easy-to-use online taxi booking service.Through the app, users can easily book affordable cabs and drivers, making travel easier and more hassle-free.Whether traveling immediately or planning a trip in advance, Yango can meet the needs of users.Yango puts the entire city's transportation resources at the user's fingertips. Users can quickly find suitable transportation through Yango for business meetings, social gatherings, or daily commuting.The application's operation interface is simple and clear, and users can complete the reservation in just a few steps and enjoy a convenient ride experience.Yango not only provides affordable prices, but also focuses on user experience and service quality to ensure that passengers can reach their destinations comfortably and safely.
Yango’s core features:
International service coverage: operating in 19 countries, including Ghana, Cote d'Ivoire, Cameroon, Senegal and Zambia.
Flexible service level selection: Provides a variety of service categories, such as Start, Economy, Comfort and The Fastest, to meet different comfort and budget needs.
Safety and Security: Keep passengers safe, display driver names and ratings, and allow sharing rides with trusted people.
Smart destination recommendation: Recommend destinations based on ride history, for example, recommend “home” as a priority.
Convenient ride experience: Provides quick booking and smart destination functions to make rides more efficient and intelligent.
Advantages of Yango:
- Supports adding multiple destinations to a route, making daily travel more convenient and efficient.
- You can request a ride for friends and relatives, and order up to 3 cars at the same time.
- Get ride discounts by inviting friends to use the Yango app.
- Simplified the ride-hailing process, improving the flexibility and convenience of taking a ride.
Worst service! I had to go to a hospital and the wait time went from 3 minutes to 9 minutes because the rider took another customer after accepting mine. When I called him to ask where he was, he told me it would take 12-15min for him to reach my destination because he was dropping someone else off. Uninstalling this application right now!
It is the most economical app in this category and that's the only good thing about it. Drivers often update their status to "Arrived" before arriving at the pickup point. I booked a delivery ride and the fare was 96 Rs after discount but the driver was adamant that the fare cannot be so low. I even showed him the screenshot from my app but he was saying that the fare must be 196 Rs and that I must be mistaken. Majority of the drivers are untrained and nonprofessional.
"Hey everyone, I wanted to share my experience with the Yango. Unfortunately, I had a negative encounter with unprofessional drivers and poor customer service. It was quite disappointing, and I hope that Yango takes steps to address these issues in the future. I would recommend exploring other cab booking apps for a more reliable and pleasant experience.
Very disappointing App, 2 time driver took extra money on the excuse of waiting... where as no waiting time was shown to me. And one time waiting time was 5 minutes extra charges shown to me 30 rupees and driver took 100 rupees. Moreover this app doesn't show whether driver has been reached to location or not. Always there is delay in arrival of driver.
Yango has the worst UI/UX. Not clearly mentioning AC on comfort, which driver cheat and say this is not AC ride. On driver app, they should mention that customer will pay but there still drivers try to cheat and include their bonus from company into customer fare. I dont understand why they cant include these basic changes. Not going to use this again.
It's a great app, but you need to check your operation when picking drivers with the nearest location. It is always very far and they drivers don't want to come and they drivers don't fully understand how your app works and the discount you are offering so they get upset when the payment is lower than their usual payment in other transportation apps. You need to fill the information gap.
Please educate your drivers about the app. They can't read the map and do stupid things like standing at some other location and blaming us. I had to cancel two rides today and take ordinary rickshaw because of the drivers. The driver started the ride without even contacting me and I couldn't even find him. The app's map is also not working properly. The map showed that driver is at the location but he was not. Pathetic service.
very effective and please to the customers who book yango like me should RESPECT these drivers by booking you don't own the car and the driver by behaving somehow it's only comfort we book taxis only comfort am only a customer but I have seen it with eyes how some customers behave not all some
Fantastic experience with Yango! Booking was effortless, and the driver arrived promptly. The vehicle was clean and well-maintained. The driver was friendly, helpful, and ensured a safe and comfortable ride. Excellent communication and navigation. Five stars for the outstanding service! Highly recommended!