As a travel tool that leads the vacation trend in Southeast Asia, Traveloka has won the trust and choice of more than 40 million users and has become their first choice companion in pursuing their dream destinations.This app not only puts your distant travels at your fingertips, but also makes the world around you full of endless fun to explore.Here you can easily book great value air tickets, train tickets and bus tickets for a hassle-free start to your journey.Whether it's a city shuttle or an airport transfer, car rental services and airport transfer options make your movement more flexible and seamlessly connect you to every stop. In addition to accommodation, Traveloka also covers popular attractions, exciting movies, and authentic food experiences., participation in special activities, relaxing spa treatments and various self-improvement contents to make your travel easier.
Traveloka Features
All-in-one travel platform
Travel the world by plane, train and bus with just one click!Book quality hotel rooms, villas and apartments.Treat yourself to movies, beauty and spa treatments, or indulge in a culinary adventure or the latest happenings in town.The Traveloka app is free, so no more having to have multiple apps to suit your every need.
Huge Savings on International Flights
Save up to 40% on selected airlines with our smart combo feature.Use our multi-city feature to book your flights to multiple destinations and get heavily discounted packages!Fly to your destination at the cheapest price.
Discover the world around you
Find events, live shows and beauty treatments near you with Traveloka Xperience.Find out about new restaurants in town and restaurant deals near you with Traveloka Eats.No matter where you go, we have a wide range of lifestyle products!Even better, you can enjoy these events for even cheaper with our exclusive offers.We also have destination guides, articles and travel recommendations to inspire you.Whether you travel or stay local, you'll find experiences that will enrich your life.
Convenient Member Benefits
Use our &QuickSelect& feature to save your booking details so you don't need to enter the same details every time.Use &Save Lists&bookmark items and get notified when cheap tickets become available with &Price Alerts&.Pay once with &MyCard& and buy tickets in installments with PayLater*.Sign up to take advantage of these member-only offers!
Paperless tickets and vouchers
No more printing paper!E-tickets and vouchers are available on your account, so you can access them on a variety of devices - even without an internet connection.
24-hour multilingual customer service
Our customer service team speaks English, Indonesian, Malay, Thai and Vietnamese.We can be reached from anywhere in the world, 24 hours a day, by phone, email or live chat.
*Currently only available in Indonesia
**Hotel and airport transfers are only available outside of Indonesia, Malaysia, Singapore, Thailand, Vietnam, Australia and the Philippines.
After installation, there is a persistent pop-up for Electronic Money that appears constantly every 5 seconds even after i click Close. It has been appearing for 5 minutes straight, even when i'm not using the Traveloka app and ensure i close the app in the background app. Terrible feature from a scammy and dodgy development studio. Shame on you.
Friendly reminder for everyone before you proceed downloading this app. I bought a ticket two months ago unfortunately the flight was cancelled due to pandemic and there's no way to get your flight reschedule for some reasons even though there are available flights ahead. The refund process will take 3 months at least. 😭. It so sad when that was only your money. Not everyone has the fortune to wait that long. But no choice.
It used to be a very convenient apps. But during a hard time, seems like they don't care. Nobody from customer care pick up the call anymore. I have the same problem with all you guys I cannot cancel the flight and it cost me 45 millions Rupiah. When good times everything is nice, when bad time they just don't care. My friend booked Singapore Airline directly same flight and it was refund immediately. This how company show character during this COVID 19. Not going to use it anymore.
Horrible experience if one needs support. The support hotline costs every minute and one has to wait half an hour to get anyone on the line. The refund procedure takes 3 months. I highly recommend to book directly at the airline or hotel. The prices on traveloka are not really lower particularly given all the troubles and time wasted.
Most of my transactions would fail but they would charge me as many times as I retry to book which is messed up. I just recently made a booking which failed and they asked me to try again. And it failed too. Checked my bank and the deduction was there. I tried to get my refund but it's either not highly responsive or they would tell me to fix it with my bank. What a hassle! This happened to my friend too!
I made an account with Traveloka and made my first booking to get their 5% new client discount. At checkout the coupon code didn't work, so I contacted customer service. I had to re-explain the situation twice before they finally sent me an automated answer telling me that the coupon is no longer available. Of course no refund is possible on the purchase I made. Predatory and opaque, avoid at all costs!