Swiggy is a multi-functional online service platform that integrates multiple functions such as food delivery, grocery delivery, catering services, and pickup and delivery, providing users with a one-stop convenient service experience.Whether you want delicious takeaways at home or need quick access to your daily groceries, Swiggy has you covered.Swiggy promises to complete grocery delivery within 10 minutes, ensuring that users receive the items they need in the shortest possible time.Swiggy also provides a wealth of dining out discounts, allowing users to enjoy delicious food and save money at the same time.Whether it’s a busy workday or a leisurely weekend, Swiggy can be your ideal dining companion, making your life easier and more enjoyable.
Basic features of Swiggy:
Swiggy One member benefits: Unlimited free shipping.
Extensive selection: Covering the city's top restaurants and shops.
Fast grocery delivery: Support grocery orders within 10 minutes.
Dineout Discount: Pay your bill through Swiggy Dineout and enjoy discounts.
Instant pickup and delivery service: Instantly pick up and drop off items anywhere in the city.
Hygiene and Food Safety: Restaurants and delivery staff are trained in sanitation protocols.
Highlights of Swiggy:
- Provide a wide range of food choices, covering a variety of cuisines and well-known chain stores, and support single item ordering.
- Enjoy up to 60% off and free shipping when ordering selected products through Pocket Hero.
- Swiggy Instamart service delivers groceries within 10 minutes, catering to every need.
- Open from 6 a.m. to 3 a.m., offering round-the-clock food delivery and grocery services.
- Make reservations at top restaurants through Swiggy Dineout and enjoy great discounts.
The app itself is great, but my experience with their support team has been horrible. I had an issue with a recent delivery and had reached out to the support team multiple times, but each time the ticket was closed without any resolution or explanation. This lack of support and transparency makes me hesitant to continue using this app.
Bad experience with Swiggy for last order. Item that was available during order placement was not available after order was placed and money was deducted from account. Only option then existed was to cancel the particular item and the problem with that is we will lose all the hotel and bank discounts that were available for the order. I got back only 35% of the amount that I spend for the item. Also customer care people were too slow in responding. They just talk nicely but not able to resolve.
Wish there was an option to give negative star rating. There were missing items in 2 consecutive orders placed on different occassions from 2 different restaurants.the first instance, they wanted me to take a voucher of 21 INR for the missing item. In the second instance swiggy washed their hands off telling the onus is on the restaurant to pack the order..and this reply comes around 12 hours later.. very poor customer service. I have made up my mind, never ordering from this platform ever!!!!
Instamart has weirdly rude delivery partners and swiggy doesn't offer easy refunds or replacements for the mistakes that have been made, also COD is a major issue since most of the times it is unavailable and there have been times where online payment was not possible through my end and COD was a nuisance. Utterly disappointed, it was wasteful for me to take One(premium).
"Swiggy's delivery app redefines convenience with its user-friendly interface and seamless ordering process. The extensive range of restaurants at your fingertips offers a diverse culinary experience. Real-time tracking keeps you informed, ensuring anticipation turns into satisfaction. Swiggy's swift and reliable delivery service consistently brings your favorite meals to your doorstep with precision. The app's intuitive design and efficient features make it a top choice for those craving both v
I used instamat and it was very useful and the delivery was right on time. It is of great help especially for senior citizens where in they cannot move out on their own. Keep up the good work. As can be seen from the old reviews all, most of the people are having issues regarding delivery time. For them i would suggest you give actual estimated time instead of giving a hope of reaching the delivery in a time which is not possible. May b you can start giving discounts for senior citizens.