Smart Tutor is an app designed specifically for Samsung devices, giving users an easy, fast and secure way to consult and optimize their Android™ smartphone or tablet.Through Smart Tutor, users can easily diagnose device problems remotely and obtain official performance optimization suggestions and functional guidance.The app is designed to help users better understand and use their Samsung devices, ensuring they always look their best.Whether you are a novice or an experienced user, Smart Tutor provides practical help and support to ensure that users can make full use of all the features of the device.
Basic functions of Smart Tutor:
Data transfer, backup and recovery
Supports data transfer between devices, as well as backup and recovery functions.
New feature suggestions
Provide recommendations and guidance on new features.
Software update check
Automatically checks for and prompts for software updates.
Account settings management
Supports the setup and management of Samsung, Google and email accounts.
Advantages of Smart Tutor:
- Restrict technical experts from accessing users' private information, such as photos, messages, emails, etc., to protect user privacy.
- Provide fast and convenient remote support, supporting 3G/4G or Wi-Fi network connection.
- Support screen sharing for remote technical support and guidance.
- Provides functions such as chat, lock screen and application lock to enhance user experience.
I was on the phone with a service representative (Chara) and making progress when all of a sudden the survey voice kicked in and booted the call off. Not happy!
Awesome App. Great way to fix your Samsung phone 24/7
Garbage! Absolute garbage! I was having issues with my messages, particularly my group messages, constantly giving me errors when sending and receiving. Contacted support and they told me to download this app so that they could remotely work on the issue. Great, except it closed out twice midway through the remote sessions and I'm back to square one. So annoying! I'm close to saying forget Samsung/Android and going with iPhone. Text messages are a basic tool. It really shouldn't be this hard!!!