Samsung Members is a full-service software specially created for Samsung users.Through it, you can enjoy technical support from Samsung experts and get timely answers to any usage problems you encounter.Samsung Members is also a community platform that connects Samsung users. You can share your experience, exchange tips, and discover more hidden features with other Samsung members.Samsung Members also provide you with a series of exclusive promotions.As a Samsung member, you can participate in these activities first and enjoy more exclusive benefits.Whether you are a loyal Samsung user or a new member who has just joined the Samsung family, Samsung Members will be your starting point to explore more possibilities.
Features of Samsung Members:
Unleash the potential of your equipment
Provides insider tips and advice to help users get the most out of their Samsung devices.
Equipment diagnosis is convenient
Users can easily view the device's diagnostic information to quickly identify and resolve potential issues.
Exclusive events and benefits
Member-exclusive activities and discounts bring more value and benefits to users.
One-on-one support from experts
Users can directly ask questions to Samsung experts and obtain professional technical support and solutions.
Community interactive sharing
Interact with other users in the Samsung community to share their experiences and enhance the user experience.
The Samsung Members app offers diagnostics, support, and exclusive benefits for Samsung users. Its intuitive interface, community interaction, and troubleshooting resources enhance user experience, despite occasional bugs and cluttered content. It's a valuable tool for maintaining and optimizing Samsung devices.
App was extremely useful and easy to use. It covers all of the functions of the phone, even the ones that I'm not presently using. Quick; It took only about 3-5 minutes to run through the entire list of 21 functions. Mine were all running just the way they were suppose to be.
My right earbud can no longer be controlled through tap features. It is not detected by the phone as well. This means I am unable to use most of the diagnostic features provided since it asks me to connect my right ear bud, which is not recognized by the phone yet still plays audio. Ultimately, I am unable to use the ambient noise setting and everything else offered, I'm very disappointed because I got them in May of 2023. They didn't even last me a year.
Doesn't have visual voicemail, doesn't show if there are messages. The only way to retrieve messages is by holding down #1. This is like an app on a flip phone. I have a galaxy s21 and expected better. Since it doesn't alert to messages I have to check it Co stantly..Stanly.. a PEN AND PAPER because I can't see the messages and have to physically write down messages.
Samsung has made a lot of improvements with this app. The phone diagnostics is awesome, and for the watch as well. You can check the condition of your battery, check sensors, and 24 other tests thar are actually very useful and helpful. Plus, it offers a couple of different ways you can contact Samusung on problems or errors in your phone, on text chat to a professional that can give walk-through to remote accessing your device for issues or problems with phone. Samsung, well done 👏!!