MySejahtera is a multifunctional mobile application developed by the Malaysian Ministry of Health specifically in response to the COVID-19 pandemic.Not only does it play a key role in epidemic prevention and control, it is also an important force in promoting Malaysia's digital health transformation.This app not only provides innovative self-care solutions and digital healthcare services, but also greatly improves the efficiency and accuracy of healthcare.Through MySejahtera, individual users can contribute to the collective well-being and security of the country while enjoying convenient access to basic health services and information.The launch of MySejahtera has injected new vitality into Malaysia’s digital health industry.
Features of MySejahtera:
1. Users can report health conditions, monitor symptoms, and receive the latest information on the pandemic to help health authorities identify and control its spread.
2. Support vaccination appointments, provide digital certificates and track post-vaccination reactions to ensure the convenience and efficiency of the vaccination process.
3. Provide information on nearby medical institutions, appointment services and a digital health record platform to provide users with a seamless medical experience.
4. The latest health information, guidelines and updates to help users understand the COVID-19 epidemic and public health recommendations.
5. The software design is simple and intuitive, user-friendly and easy to use.
6. Pay attention to user privacy protection and ensure the security of personal information.
I'm currently facing these problems with the app:- 1. Can't check in and check out. 2. Completed 2 doses but Digital Certificates for myself and my dependent are missing. 3. Problems not resolved even after uninstalling and reinstalling the app repeatedly. 4. App frozen, can't update status and can't log out. Basically, all functions in the app are frozen. 5. Can't check appointment for vaccination. Kindly assist.
I hate the new update, MySJ trace doesn't even work. I ran through half the shops in a mall and says I have zero interactions. The checkout button isn't present anymore and it doesn't auto checkout either. They say you can check out accordingly when opening the history page but there isn't any button! Also the "stay home stay safe" prompt in the notification bar is utterly annoying, you can even remove it which is a real bummer.
One thing that bugs me is that, when we need to scan to enter to any premises, suddenly the survey questions get in the way. We couldn't do the scanning unless we answered the survey questions. Once we have filled in the survey, press the submit button and lo it says your response is not been recorded try again later, and that's fine but then we couldn't go back to the scanning feature. It stays there at the survey question until our survey has successfully been recorded. It annoys me really.
Scanning QR codes in certain conditions (like when the paper is laminated) is a headache as the app sometimes doesn't detect it. A QR scanner app I use works so much better and faster, but it's more tedious because I have to fill up all my information manually in Chrome. I hope the developer will improve the QR scanner. And yes, I point my camera at the right angle so it isn't due to human error. The app also occasionally asks to give a rating even though I selected the "Never" option.
Just registered today. Very smooth process. Perhaps in its early days, the apps had more kinks. Today it was a pleasant experience for me when registering. And I learnt from this site new info of a case 1km from my home. Good to know and continue to stay safe. Thank you. All the best to Malaysia and the world. 😊
I like MySejahtera better than SElangkah. Not only it records the exact time when I scanned the QR code on the premises, the history is kept as my personal diary. SElangkah merely opens up the Android browser but does not keep a permanent record of my visits. Some people seem to be concerned about MySejahtera's permissions but I understand that they are necessary for this app and the contact tracing system to function properly.
(placing 5 stars so visible at the top.Honestly, I'd give 0. )Problems complained about still persist after multiple updates, can't check vaccination schedule and status or even update status although it is needed to update status to enter certain government facilities. If truly wish for people to vaccinate and follow guidelines, should atleast make it possible to do so. Prioritize fixing simple things that can make a difference and actually help people combat the pandemic.