Hotels.com is an extremely convenient online hotel booking tool that makes booking a hotel easier and faster than ever.Users can plan in advance according to their personal needs and easily book more than 365,000 preferential hotels in more than 60 countries/regions around the world, with wide coverage and diverse choices.With Hotels.com, you can communicate directly with your hotel contact about your reservation, ensuring a smooth process every step of the way.Whether it is the extremely fast booking experience or the peace of mind of instant order confirmation, it demonstrates its convenience and reliability.Whether you are traveling for an impromptu short trip, a cozy family vacation, or a serious business trip, Hotels.com can be your right-hand assistant on the road, making every accommodation booking easy and enjoyable.
Hotels.com Features
manage
- Just log in once and the app will keep you logged in.It's the fastest and easiest way for you to search for hotels, view reservations and accumulate stays.
- You can use Facebook to log in or register.Press a button to create an account that works on all your devices.
- View your past, current and future hotel reservations even when offline.
- If you need help booking or managing your order, you can call customer service anytime through the app.
plan
- Get instant access to secret deals on select hotels.Super low housing prices are not available to everyone.
- Picking your favorite hotel has never been easier with further sorting and filtering capabilities.
- The 'Local Deals Tonight' feature lists exclusive hotel deals in your area that night.
- Save all the hotels you are interested in and easily compare features and room rates.
- The map view is simple and practical, making it easier to explore all hotels around you.
Booking
- Join Hotels.com® Rewards program and get 1 free* night for every 10 nights accumulated
- You can choose your preferred payment time.You can pay at the time of booking or at the hotel, whichever you prefer.
- Save your payment information securely, making the booking process faster, more convenient and safer.
- Save your orders to Passbook and use them whenever you need them.
I'm finally able to delete this app after it went to hell. Ever since Expedia took control, 7/10 times I tried to use the app (or website) I ran into some bot check - most of which I couldn't even pass, and they kept reloading endlessly, effectively locking me out of the booking process altogether. I had one scheduled trip remaining that's now done and dusted, so I'll vote with my money and cease using it and. Shame, it used to be great.
WHAT THE HECK! This app used to work great and now it is a real pain. I can't access my trips unless I have the itinerary number. I have to go to my email, copy and paste it from the confirmation email, and go back to the app, paste it. Of which you would think it would bring me right to the reservation. Nope, I have one more step to finally get to it. When I click on my bookings, it says I have no upcoming bookings. I had made two. I had the confirmation emails to prove it. WORST navigation.
Longtime user:It's always been easy to find what I'm looking for. Now, I have to use filters and scroll through a ton of listings. The biggest letdown is the switch to OneKey. I used to earn a free night a few times a year, which was awesome. Now, you barely earn any cash on bookings. Who cares if you can spend across platforms when you can't earn enough to make a difference in price? This used to be a better deal than military discounts got us. We will be booking directly with hotels now.
I don't know what kind of upgrade you did on the app, it's absolutely horrible. Super hard to navigate, can't find the information from your account, keep signing me off from my rewards all the time, had to go to the website every time I needed to book or find past reservations, on top of keep getting stuck in diferent spot on the app all the time. This upgrade was a downgrade, a million times
I have enjoyed using this app previously, and have booked numerous trips over the last several years. However, this latest iteration of the platform is terrible. It is buggy, and simply doesn't work half the time. It freezes, it times out, or it crashes entirely more than 2/3 times I have tried to use it. I am using the most up to date versions of both the app and my system software, so it is not a problem on my end. C'mon - get your team together and fix this thing.
I have been using this app for several months. I love it . So easy, so quick and i earn free nights all the time. I travel a lot and in the few months i have been using the app i have probably booked 25 different times totalling 60 to 70 nights. I would highly recommend. Before using this app i would take such a long time comparing all the different teavel sites. Not anymore because i am confident and i no that Hotels. Com has my back when an issue comes up and free nights awards
used app everytime i need a place to stay whilst travelling or other occasions for 6 years now no complaints whatsoever! the only detail which is (not a big deal) is that if you want to extend your stay somewhere with the same room you may need to do so on an internet browser vs the app from my experience. i used this app in conjunction with trip planner taking a 2 week roadtrip. i got a free nights stay out of it in a room worth slightly above my average expenditure