Amazon Seller is a comprehensive store management tool specially designed for Amazon e-commerce platform merchants, allowing sellers to transcend geographical restrictions and conduct seamless transactions with customers around the world anytime, anywhere.This application not only allows sellers to monitor sales dynamics at a glance, but also assists in optimizing inventory management strategies, accurately executing product promotion plans, and boosting sales growth.The built-in instant notification system ensures that sellers can quickly respond to buyer information, maintain smooth communication, and build good customer relationships. In the product management module, merchants can easily add new products to the store, monitor inventory changes in real time, and ensure the efficient operation of the supply chain.The store management module gives merchants full control over promotional activities, including flexibly adjusting product promotion strategies, conveniently removing or re-listing products, and quickly removing products that are no longer for sale, making store operations more convenient.
Amazon seller features
- Create new listings and add different offers to existing listings to sell on Amazon quickly and easily.
- Respond to buyer messages in a timely manner.Provide top-notch customer service by quickly responding to buyer questions with customizable email templates.
- View sales.Learn when you can get paid by Amazon and how much it will cost.
- Access Sponsored Products Monitor performance and manage existing Sponsored Products campaigns.
- Manage your inventory.Access product level inventory and pricing details.Change pricing, view fees and competitive quotes.Change the MFN quantity or view FBA inbound or status statistics.
- Manage orders.Get notified when an item sells.View pending orders and confirm shipment.
- Discover new items for sale.Use text search or scan the barcode to view current sales prices, sales rankings, competitive offers and buyer reviews.
- Get notified of new merchandise sales opportunities at any time and keep your pricing competitive.
- Check the item's estimated profitability to understand possible earnings.
- Have questions about "I want to open a store"?Please contact Seller Support through the app.
The app was fantastic until they added the Voice Of The Customer feature. In 4 years I have had 1 controllable return and that is showing up on the first page of the app, highlighted in red to add insult to injury. I have over 1600 positive experiences so why can't I filter out the one bad one? If you don't fix this issue, I will have no choice but to use a different app.
It's OK. Most features work well. I did fall foul of a horrible bit of design though. If you are listing an item it gives you the option of adding "condition notes" about it, so you can explain if the packaging is damaged or it is missing any accessories etc. What it doesn't tell you is that if you select "new" as the items condition, it will still let you write the notes but it won't show them to buyers. At all. Which led to an absolute fiasco.
It's a hit-or-miss. Sometimes I get alerts about an item having been sold and sometimes I don't. I no longer make any changes to my account/inventory/other through the app because it rarely sticks. I once forgot to change to "Vacation" in Settings before leaving town and did it from my phone at the vacation spot. It never went through. Add on the sporadic notifications and I had a bunch of emails from Amazon as well as a few customer cancellations when I returned to my shop.
My experience with Amazon seller has been miserable! The app is limited, and difficult to navigate. Seller support doesnt even read the emails you send to them...they just robot an auto reply that has nothing to do with your issue until ten emails later (meaning ten days later). Amazon has great customer support, but its a wonder that they have any sellers.
A much easier way to list and view details than the website. I've found this easier to navigate and I like the little sound it plays to alert me to a sale. I've had no problems with it the last few weeks.
as a new Amazon seller i can say that listing is by far faster and easier than any other platform I have ever used. Pricing Describing Photographing Publishing 100+ listings in a matter of hours is unheard of on other selling platforms. So far I am having a great first impression selling on Amazon !
Couldn't live without it I manage multiple stores when I'm not near my desktop. Usually never have any issues with the app at all. There are some features I think that I find are in different places from the desktop so it takes to get to learning both of them to be able to fully utilize the power of Amazon selling!
It would be nice to see the gear icon which allows you to go in to change viewing dates of transactions from 7 days and 30 days and such so it is visible whether it is horizontal or vertical View. Would also be nice to go in to see the reports as opposed to having to open the webpage. I'm using this on a Samsung tablet and it says that the app may not be optimized for my device... I would think that Amazon would be able to do this. Other than that... Great :-)