Alibaba.com is a global shopping platform that builds a bridge for cross-border transactions between buyers and sellers.Millions of suppliers gather here, not only supplying a wide variety of goods, but also providing personalized customized services to meet diverse procurement needs.The platform's unique credit guarantee mechanism ensures safe and reliable transactions, while the rich product library and fast logistics system ensure that the entire process from product selection to receipt is efficient and worry-free.There are many products on Alibaba.com, covering 42 major industry fields including but not limited to machinery, electronics, and clothing. It supports 16 international languages and more than 140 currency transactions, truly achieving global services.
Alibaba.Com Features
Fast Logistics
Alibaba partners with major freight service providers to provide you with fairly priced and traceable cross-border sea, land and air transportation solutions.
Product quality is controllable
Choose Alibaba's inspection service to ensure that shipped orders meet the quality standards specified in the contract.
Rich categories
42 major industries, more than 4,000 small industries, and hundreds of millions of hot-selling trend products, maximally meeting the refined and personalized purchasing needs of 2,265 users.
Purchase payment guaranteed
Provide free credit protection services for your online orders. Our services will protect you when product quality and delivery time do not meet the contract requirements.
Personalization
The supplier has long-term and rich product customization experience and capabilities, and can meet the personalized customization needs of sellers from different consumer platforms such as Amazon, eBay, wish, etsy, mercari, lazada, etc.
Alibaba.com features
Convenient management functions to manage your orders and communications anytime and anywhere
Order and communication reminder function, never miss any business opportunities
Collection function makes viewing products of interest more efficient
Trade Assurance service to protect your purchases
Logistics inquiry service, shipping quotation is available in one second
Customized homepage recommendations for you to quickly find the products you want
Convenient keyword and category search services to quickly locate your needs
Newly designed instant chat function, enjoy the convenience of communication at your fingertips
Supplier inquiry and timely access to quotation information
Publish procurement requirements and easily complete demand customization and price comparison
Very hard to understand this business. Minimum quality 300 for 1st item I reviewed. If sample require, it's $20 for a item (cost $5 when buying in bulk) and $20 to ship costing $40 which I can buy from Aliexpress for $5 and no Minimum. Immediately uninstalled.
Very very bad experience. My order is two pair of shoes while Seller shipped only one pair and the shipped one size. Total order was 51 USD. ALIBABA refund me 25.6 USD and seller clearly refused to complete the order. I didn't recommended at all. Try to buy from other channels because at the end you will lost your time & money. ALIBABA support will not help you at all.......Don't believe them
I have claimed refund for now 6 months from Ali express. There is no customer care. They keep saying processing refund. Refund is under process for more than 6 months. I paid for items which were never shipped. This is a bad experience. They don't check the sellers and they is no security for the money you send to them. And there is no customer care to air the views and identify conmen around the company or on their platform. Ship or buy at your own risk. Be careful, they are not genuine.
Very invasive app. It sends you fake notifications just to open it. Even if i turn every single notification this app every morning around 9 am still semds me a sound notification. New buyers out there, please be careful, so many sellers are middle men, or they provide innacurate info. Try to find different solution
The platform is good in giving business opportunities. Thenchat section needs lot of improvement. The messages specially the attachments such as pictures and pdf sent by the suppliers are not available to view after sometime. It requires lot of improvement
The payment options are really frustrating. All their payment options have a fee attached to it, very high fees! Even when you use your US checking account to pay after meeting all their weird conditions, they still reject your payment after 4 days and then make you pay with other costlier payment options. So annoying and frustrating that they make you pay more just because of the limited payment options they have
The entire experience was very suspicious. I kept filling items into my car, I would go and check my card and there would be items there, I could not find a continuous shopping button so I had to prompt the site one space back to continue shopping, I would then go back to my cart and there wouldn't be anything in there. It gave me a price, then gave me a lower price, finally it was a higher price and they wanted me to pay for my items individually. None of which made sense to me.
It's just a little hard finding things you want. What I may think it will be and what they will have interpreted to say for sale are two different things App works very smoothly. No problems with it on my droid phone and it updates just fine. Installed 3 different phones & office computer. On my phone for over a year. Makes researching new products and styles very easy. Cuts out the middleman. Too much to look at. LOL
Very bad and invasive app. I just wanted to search for a product on the website and it kept pushing me to the app like 30 times in 5 minutes. When I finally gave up and installed it, it kept trying to make me sign up and take my information before I even could look at anything. In the end it was buggy and images were overlapping, etc. Just not worthy - Alibaba will never be even close to A****n! Uninstalled.
We have used this app to ship in a whole container of goods. You have to understand how to navigate the app to really enjoy it. It's a wholesale app not retail like Aliexpress or Amazon. You can't rely on product prices or shipping prices on most of the product pages. Often times, you would have to chat with the supplier via the app. 99% of the time, they are usually quick to respond unless you ask them repeated and irrelevant questions, Since most of the suppliers rely on the app to translate.